Terms & Conditions
PART I – GENERAL
PART II – TERMS OF THE SUPPLY
The provisions of the foregoing paragraph shall apply as well to the determination of other contractual terms of the supply, including the terms of payment, the place and time of delivery, the warranty and other liabilities of QC and the settlement of disputes.
PART III – TERMS OF DELIVERY
PART IV – COMPLETION OR ACHIEVEMENT TIME
The completion period for the supply of equipment or the provision of the services having been ordered shall run from the date of the confirmation of the order by QC, provided that, at that date, the equipment/ service/ system to be supplied has been fully defined from a technical point of view, or from the date when QC receives the advance payment which was agreed upon, whichever of these events that occurs later. In case an advance payment was agreed upon, QC reserves the right to postpone the completion date or to cancel the supply and to convert or alter the use of the materials allocated to the supply, if that payment is not made within the agreed period. QC shall be entitled to make partial deliveries and to invoice them separately within the agreed period, unless this possibility was excluded by written agreement. The period for the completion of an order shall be extended, should a case of force majeure occurs. “Case of force majeure” shall mean any event or circumstance which impedes the performance of the work and is beyond the control of QC and, at the date of the confirmation of the order, could not reasonably be foreseen by QC or, if it was foreseeable, the latter could not reasonably have avoided it or overcome its effects. The period for completion of the order shall be extended as well, if unjustified or unforeseen acts or omissions of the CUSTOMER disturb the work of QC. If the time for completion set in the confirmation of the order or in other written document signed by the Parties is not complied with by QC, due to causes other than those referred to in paragraphs 4 and 5 of this Clause, QC shall be subject to the penalties which were agreed by the Parties, such penalties not to exceed, in any case, 5% of the total price of the order.
PART V – PAYMENTS
PART VI – WARRANTY
1- Damages caused by improper use of the supplied equipment or by accident caused by negligence or deficient maintenance of the same.
2- Anomalies caused by the occurrence, in the place where the supplied equipment is operated, of environmental conditions exceeding the limits specified by QC.
3- Damages caused by atmospheric discharges, natural accidents or anomalies in electricity supply.
4- Consumable parts or parts which, due to their use or nature, are subject to a high rate of wear and tear (printing heads, tapes, lamps, fuses, bearings, etc); and
5- Batteries.The warranty mentioned in this clause ceases when the CUSTOMER causes alterations or repairs to be made in the supplied equipment, without the previous authorization of QC, in writing. The liability of QC resulting from the detection of defects in the supplied equipment is expressly limited to the provisions of the foregoing paragraphs, with the express exclusion of any other obligations, particularly the obligation to pay any amount by way of indemnity or compensation, whatever its nature might be. Beyond the warranty period referred to above, QC shall provide technical assistance to the equipment, according to the requests of CUSTOMER and the conditions to be agreed to that effect. QC warrants as well that the services provided are in accordance with the specifications agreed upon with the CUSTOMER and undertakes to correct possible deficiencies which may affect the same, the provisions of the foregoing paragraphs being applicable to such correction, with the necessary adjustments.